Terms and Conditions

Effective Date: 1st May 2025 

Welcome to Decor Hardware and Paints LLC. These Terms and Conditions ("Terms") govern your access to and use of our website  https://aldecor.org (the "Website"). By using this Website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website. 

1. About Us 

Decor Hardware and Paints LLC is a Dubai-based trading company with over 45 years of experience in the retail and wholesale of general hardware, building materials, hand tools, power tools, and workshop equipment. This Website serves as both an e-commerce platform and a digital portfolio showcasing our range of products and services. 

2. Eligibility 

This Website is intended for use by individuals who are 18 years of age or older. By accessing or using the Website, you confirm that you meet this eligibility requirement. 

3. Use of the Website 

By using our Website, you agree not to: 

• Violate any local, national, or international laws or regulations; 

• Transmit or upload any content that is unlawful, harmful, or objectionable; 

• Attempt to gain unauthorized access to any part of the Website, its servers, or data. 

4. Product Availability and Delivery 

Our products are available primarily for delivery within the United Arab Emirates, specifically in: 

• Dubai 

• Sharjah 

• Ajman 

• Selected areas of Abu Dhabi, Umm Al Quwain, Ras Al Khaimah, and Fujairah 

Orders are typically dispatched within 1 to 3 business days. A delivery fee may apply depending  on the destination. International or bulk purchase inquiries can be submitted through our inquiry forms; separate terms and delivery arrangements may apply to those transactions. 

5. Orders, Payments & Security 

All product orders placed via the Website are subject to confirmation and availability. Payments are securely processed through certified third-party payment gateways using encrypted SSL technology. While we implement industry-standard security protocols including firewalls and monitoring systems, we cannot guarantee total immunity from cyber threats or fraud. 

6. Returns and Damaged Goods 

If you receive incorrect, defective, or damaged items, please refer to our Return Goods Policy section for detailed instructions on how to proceed. For any queries, you can also contact us at online@aldecor.org. 

7. Collection and Use of Data 

We collect personal data such as your name, contact details, and browsing behavior to enhance your shopping experience. Collected data is: 

• Used solely for operational and marketing purposes to serve our customers better; 

• Never sold or shared with third parties without user consent, unless required by U.A.E. law. 

Please see our Privacy Policy for more information on how your data is used and protected. 

8. Third-Party Links & Advertisements 

Our Website may contain third-party advertisements or links. These external sites are outside our control, and we do not accept responsibility for any data shared with or actions taken by such third parties. Users are advised to exercise caution when clicking on external advertisements. 

9. Intellectual Property 

All Website content — including images, product descriptions, design, logos, and branding — is the intellectual property of Decor Hardware and Paints LLC or its licensors. Use of this content without express written permission is strictly prohibited. 

10. Limitation of Liability 

To the maximum extent allowed by law, Decor Hardware and Paints LLC shall not be for any indirect, incidental, or consequential damages resulting from the use of, or inability to use, the Website or its content. 

11. Modifications to Terms 

We reserve the right to modify these Terms at any time. Updates will be posted on this page and will become effective immediately upon posting. Continued use of the Website constitutes acceptance of any changes made. 

12. Governing Law 

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts in Dubai. 

13. Contact Us 

If you have questions or concerns about these Terms, please contact: 

Email: online@aldecor.org 

Website: https://aldecor.org